January 17, 2025 | Sacramento, CA — MedLegalNews.com — EAMS update: To advance its modernization efforts, the DWC is enhancing its case management system. They invite interested parties to participate in a Request for Information (RFI) aimed at improving the Electronic Adjudication Management System (EAMS). Specifically, this initiative will:
- Gather Comprehensive System Solutions: The DWC is seeking detailed information from vendors about available software and services that meet the State’s requirements.
- Identify Potential Solutions: The goal is to pinpoint system solutions that can effectively address all of DWC’s business and technical needs.
Vendors considering a response should emphasize proven experience with large-scale public-sector case management projects, including secure data migration, system interoperability, and phased deployment strategies. Strong proposals will show demonstrable expertise in accessibility (including ADA compliance), role-based access controls, disaster recovery planning, and measurable performance benchmarks. Include examples of prior integrations with government systems, references, and a clear plan for user training and long-term support.
Technical evaluators will likely prioritize solutions that reduce manual processing, improve data accuracy, and provide audit-ready reporting capabilities. Proposals that present realistic timelines for iterative testing, stakeholder engagement (including attorneys, claims administrators, and adjudicators), and a plan for pilot testing with measurable KPIs will stand out. Vendors should also outline proposed hosting models, security certifications (e.g., SOC 2, FedRAMP-equivalent practices), and how they will handle protected health and personnel data.
Practically speaking, budget transparency and flexible pricing models are advantageous — describe total cost of ownership, licensing vs. subscription options, and options for modular rollout so the DWC can phase in functionality without large upfront risk. Finally, include a communications plan for ongoing stakeholder feedback post-deployment to ensure adoption, reduce administrative burden, and deliver measurable improvements to case processing times.
Objectives of the RFI
The RFI has several key objectives:
- Collect Information on EAMS Solutions: By gathering insights from vendors, the DWC will better understand the range of system solutions available.
- Determine Suitability of Solutions: The DWC aims to assess which solutions can meet their technical and business needs effectively.
Key Details and Participation
The DWC encourages interested vendors to review the technical specifications outlined in the RFI. Responses are due by 9 a.m. on April 1. This provides an opportunity for vendors to present their capabilities and propose solutions to enhance the EAMS’s efficiency and effectiveness.
How to Access the RFI
To access the full RFI document, including technical requirements and submission guidelines, visit the official DWC page here. Vendors are advised to carefully review the document to ensure they meet the submission criteria.
For more insights and updates on workers’ compensation and legal matters, visit MedlegalNews.com.
🔗 Read More from MedLegalNews.com:
- New California Laws Target Medical Debt, AI Decisions, and Detention Centers
- CWCI’s 61st Annual Meeting Registration Now Open
- Dermatologicals Become the Costliest Drug Group in California Workers’ Compensation
- Costco Prevails in Disability Discrimination Case
- DWC Now Accepting Applications for Qualified Medical Evaluator (QME) Examination Scheduled for April 5-11
FAQs: DWC EAMS Update and Vendor Participation 2025
What is the purpose of the DWC’s EAMS update?
The EAMS update aims to modernize California’s case management system, improving efficiency and access to workers’ compensation data.
Who can participate in the EAMS update RFI?
Vendors with expertise in system integration, software development, or data management are encouraged to respond to the RFI for the EAMS update.
When is the submission deadline for the EAMS update proposals?
All responses to the DWC’s RFI for the EAMS update must be submitted by 9 a.m. on April 1, 2025.
How will the EAMS update impact the workers’ compensation system?
The EAMS update will enhance case tracking, reduce delays, and streamline processes within California’s Division of Workers’ Compensation.