The Division of Workers’ Compensation (DWC) has unveiled a significant technological upgrade, transitioning from traditional telephone conference lines to the CourtCall video platform. Beginning March 1, 2025, status conferences, mandatory settlement conferences (MSCs), priority conferences, and lien conferences will shift to this advanced platform.
Enhanced Functionality with CourtCall Video Platform
To improve the hearing experience, each judge will receive a designated virtual courtroom link on the CourtCall video platform. These links will appear on the DWC website and on hearing notices in the coming months. For parties unable to use the video feature, every virtual courtroom will also provide a call-in number.
To support a seamless transition, the DWC plans to release training videos on its website. Furthermore, parties will benefit from this upgrade at no cost, as the DWC will cover all associated expenses.
In-Person Hearings to Remain for Trials
Despite this modernization, the DWC emphasizes that trials, lien trials, and expedited hearings will continue to take place in person. By maintaining this hybrid approach, the DWC ensures flexibility for virtual conferences while preserving the integrity of in-person trials for more complex matters.
Timeline and Continuous Updates
The DWC will keep stakeholders informed throughout the transition, sharing regular updates via its Newsline. This proactive communication will help parties adapt to the changes efficiently.
By moving to the CourtCall video platform, the DWC aims to streamline hearing procedures, offer greater flexibility, and enhance overall functionality. This upgrade reflects the division’s commitment to modernizing the workers’ compensation system while prioritizing user convenience.
DWC will provide regular updates regarding the conversion timeline via its Newslines.
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